Why is Cashout Not Available For my Bet?

Cashout might not always be an option for certain markets or events at the time of your bet.

Here are some common reasons why:

Suspended Event or Market

If the event or market you bet on has been suspended, the specific market and its line must first reopen for betting before Cashout becomes available.

Time Delay

Every Cashout attempt is subject to a time delay. If the market or event is suspended, or if the odds change during this delay, your Cashout attempt may fail.

Same-Game Multi-Bets and Player Prop Bets

Cashout is not supported for same-game multi-bets or player prop bets.

No Live Coverage

If the event or market you placed a bet on doesn’t have live coverage (i.e., no live odds are offered), the Cashout feature will not be available.

Your Cashout Value

The Cashout value depends on your selection's performance. It may be higher or lower than your original stake, giving you the opportunity to secure a profit or minimize a potential loss.

*For more information about the "Cashout" option on Viu-Viu, please refer to the general sport rules displayed on our site here.

If you have any questions or need clarification, don't hesitate to reach out to our qualified support team, who will assist you in understanding your concerns. You can contact our support team via email - support@viu-viu.com, or via live chat.