What Documents Do I Need For Identity Verification?

Requirements for Identity Verification

Accepted Identity Documents:

1. Document Type: Only official documents are accepted:
   • Passport;
   • Driver’s license;
   • National ID card.
2. File Format:
   • Both sides of the document (front and back) must be provided;
   • Photos or scanned copies should be of high quality.
3. Key Document Requirements:
   • All four corners of the document must be visible;
   • The document must be clear, legible, and in color;
   • It must not be damaged or expired;
   • Only original documents are accepted (no edits or watermarks);
   • Photos must be taken with a camera (screenshots are not allowed).

Documents That Will Not Be Accepted:

• • Damaged or broken documents.
  • Images that are dirty, illegible, or contain watermarks.
  • Screenshots or scanned copies displayed on a screen.
  • Photos that are blurry or overexposed.
  • Black-and-white copies of the document.
  • Documents that are cropped, angled, or not fully visible.

Tips for Successful Uploads:

• • Ensure your document is clear and all details (name, document number, address, date of birth, etc.) are fully visible.
  • Use a well-lit environment to capture the photo.
  • Avoid glare or shadows on the document.

*By following these recommendations, you can quickly complete verification and gain access to all the features of our service.

If you have any questions or need clarification, don't hesitate to reach out to our qualified support team, who will assist you in understanding your concerns. You can contact our support team via email - support@viu-viu.com, or via live chat.