How To Find Your Sports Bet ID?

The Ticket ID is a unique identifier assigned to each bet you place on the Viu-Viu platform. This number helps track your specific bet and is essential for verifying, managing, and resolving any queries or issues related to your bet.

How to Locate the Ticket ID

1. Go to the "My Bets" Section

   • In the main menu, click on the "Bet Slip" icon (highlighted as a receipt icon).
   • This will open the "My Bets" page where all your bets are listed.
     

2. Select the Relevant Bet

   • Under the "My Bets" section, you will see tabs for Open Bets, Won, Lost, Cashed Out, Cancelled, and Refund.
   • Select the appropriate tab based on your bet's status (e.g., Open Bets for active wagers).

3. Find the Ticket ID

   • Scroll to the specific bet you are looking for.
   • At the bottom of the bet details, you will see the Ticket ID displayed (e.g., "Ticket ID: 2488372182204420800").
     
   • You can copy the Ticket ID using the provided button for easy sharing.

Why is the Ticket ID Important?

1. Customer Support Assistance
   If you need to contact Viu-Viu Support for issues such as bet settlement, payout disputes, or Cashout problems, the Ticket ID is required to identify and review your specific bet.

2. Bet Verification
   The Ticket ID helps verify the details of your bet, including the event, stake, odds, and potential winnings.

3. Tracking Bets
   With the Ticket ID, you can easily track your bet's progress and status across the "My Bets" section.

4. Resolving Disputes
   In case of discrepancies or disputes regarding your bet, the Ticket ID ensures that your case can be quickly and accurately investigated.

Pro Tips

• Always keep your Ticket ID handy when reaching out to customer support for faster assistance.
• Use the copy feature to avoid errors when sharing your Ticket ID with the support team.

*By understanding where to find the Ticket ID and its importance, you can ensure a smooth and hassle-free betting experience on Viu-Viu!

If you have reviewed all the terms and conditions and your cashback has not been credited for any other reason, please do not hesitate to contact us via email: support@viu-viu.com, or via live chat.