Help CenterReceive up to 20% cashback every day on your spending at Viu-Viu.
When you will get your Cashback?
Cashback will be credited daily at 01:00 AM (UTC).
How to get a Cashback?
Your cashback will be automatically credited to your account. Just keep making deposits throughout the week and remember to check your account daily to claim your real cash bonus!
You can access and activate your cashback in the "Bonuses" section.
What you need to know about Cashback?
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Cashback DOES NOT have wagering requirements.
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No maximum cap on the cashback payouts.
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The validity of the cashback is 3 days from its receipt.
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For receiving cashback the total amount of withdrawals cannot exceed 60% of the total amount of all Player’s deposits
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For receiving cashback your balance should be lower than 10 EUR.
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The cashback percentage DOES NOT change based on the deposit sum. You’ll always receive Cashback on what you’ve lost.
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Cashback is given on the loss deposit amount from the last credited cashback during the previous period. The percentage of daily cashback depends on your VIP level.
*This table shows the cashback percentages and maximum cashback amounts available at different VIP levels in the Viu-Viu Casino.
💎 PRIME CUBE & PIXEL BRICK
🟦 NEON BLOCK
⚡FUSION BRICK
✨QUANTUM QUBE
🌌GALAXY BLOCK
Didn't get a Cashback?
Before reaching out to our support team, please take a look at the questions below:
- Have you made any new deposits since your last cashback?
If you haven't made any new deposits, the cashback bonus will not be credited, as it is calculated as a percentage of your losses from the previous day.
- Did you check a Cashback formula?
This means that in order to be eligible for cashback, the total amount of money you withdraw from your account cannot exceed 60% of the total amount you have deposited into the casino.
- Do you have more than 10 EUR on your balance?
If your balance was above 10 EUR at the time when the cashback was supposed to be credited, this bonus will not be applied.
If you have reviewed all the terms and conditions and your cashback has not been credited for any other reason, please do not hesitate to contact us via email: support@viu-viu.com, or via live chat.